Parents are being removed by ConnectALL
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Parents are being removed by ConnectALL

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Article ID: 430913

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Updated On:

Products

ConnectAll On-Prem ConnectALL ConnectAll SaaS

Issue/Introduction

Steps to Reproduce: 

  1. Create an automation1 between JiraOnPrem Story <> Rally UserStory and Map parent field.
  2. Create an automation2 between JiraOnPrem Epic <> Rally Epic
  3. Create an automation3 between JiraOnPrem Initiative <> Rally Initiative
  4. Sync some records for all three automations.

 

Actual Results: 
See that the Epic is also not properly setting the Initiative as its Parent in Rally. The Story, Epic, and Initiative are all synching to Rally but are unable to update the Parent field.

 

Expected Results: 
Parents shoudl be set properly

Environment

4.0

Cause

DE182547

Resolution

Fixed in 4.2 and ported back to patch 4.1.1