VSE going down frequently on Devtest server

Article Id: 4309

Status: Published

Updated On: 14-02-2018 08:19

Legacy Id: TEC1094741

Products:

CA Application Test Service Virtualization CA Continuous Application Insight (PathFinder)

Issue/Introduction:

Virtual service has created on server. It is running fine for some time and after some time, VSE component is not responding

Cause:

When service is not responding, capture the VSE logs from server and check are there any java.lang.OutOfMemoryError messages in log file.

Sometimes, when allocated memory to component is not enough, JVM used by VSE throws an error as below:

System.err - Exception in thread "ActiveMQ Session: ID:AASSS0000446NP-59277-6676569847-5:13:3" java.lang.OutOfMemoryError: Java heap space

Environment:

Release: LSASVR99000-8.1-LISA-Server
Component:

Resolution:

If you notice an OutofMemoryError and Devtest component is running with default memory settings, allocate memory in vmoptions file by adding below JVM arguments (Based on memory availability on server) and restart the components.

-Xms1024M

-Xmx1024M

Additional Information:

https://docops.ca.com/devtest-solutions/9-5/en/administering/general-administration/memory-settings