Deploying VCF Operation components from the SDDC API fails in step: Add vCenter Server and Data Center to VCF Operations fleet management
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Deploying VCF Operation components from the SDDC API fails in step: Add vCenter Server and Data Center to VCF Operations fleet management

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Article ID: 430896

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Updated On:

Products

VMware SDDC Manager / VCF Installer

Issue/Introduction

Deploying VCF Operation components from the SDDC Manager API fails with the following errors:


On SDDC Manager:

/var/log/vmware/vcf/domainmanager/domainmanager.log
yyyy-mm-ddThh:mm:ss.zzz+0000 ERROR [vcf_dm,699f0ce7437389345e0a02db2b2afe3a,89c1] [c.v.e.s.o.model.error.ErrorFactory,dm-exec-18]  [#####] FAILED_TO_DEPLOY_VCF_OPS_MGMT Failed to deploy VCF Operations flee
t management on SDDC Manager
com.vmware.evo.sddc.orchestrator.exceptions.OrchTaskException: Failed to deploy VCF Operations fleet management on SDDC Manager
..
yyyy-mm-ddThh:mm:ss.zzz+0000 ERROR [vcf_dm,699f0d9c4038c2c970a2864df58dfae9,f98b] [c.v.e.s.o.model.error.ErrorFactory,dm-exec-25]  [#####] VCF_ERROR_INTERNAL_SERVER_ERROR Invocation of prefix '' part of ta
sk AddVcAndDcToVrslcm in plugin VrslcmPlugin failed with exception.
com.vmware.evo.sddc.common.core.error.InternalServerErrorException: Invocation of prefix '' part of task AddVcAndDcToVrslcm in plugin VrslcmPlugin failed with exception.
..
Caused by: org.springframework.web.client.HttpServerErrorException$GatewayTimeout: 504 Gateway Time-out: "<html><EOL><EOL><head><title>504 Gateway Time-out</title></head><EOL><EOL><body><EOL><EOL><center><h
1>504 Gateway Time-out</h1></center><EOL><EOL><hr><center>nginx</center><EOL><EOL></body><EOL><EOL></html><EOL><EOL>"

On Fleet management:

/var/log/vrlcm/vmware_vrlcm.log
yyyy-mm-ddThh:mm:ss.zzz ERROR vrlcm[1619] [http-nio-8080-exec-8] [c.v.v.l.l.u.VcenterUtil]  -- Exception occurred while getting version for vCenter : <vCenter_FQDN>
com.vmware.vim.vmomi.client.exception.ConnectionException: https://<vCenter_FQDN>/sdk/vimService invocation failed with "org.apache.http.conn.HttpHostConnectException: 
Connect to <vCenter_FQDN>:443 [<vCenter_FQDN>/<IP_ADDRESS>] failed: Connection timed out (Connection timed out)"
..
Caused by: org.apache.http.conn.HttpHostConnectException: Connect to <vCenter_FQDN>:443 [<vCenter_FQDN>/<IP_ADDRESS>] failed: Connection timed out (Connection timed out)

Environment

SDDC Manager 9.x
VCF Operations 9.x

Cause

VCF Fleet Management appliance is unable to establish a network connection to the vCenter.

That could be a routing issue or that TCP port 443 is blocked.

Resolution

Engage networking team to investigate if traffic between VCF Fleet Manager and the vCenter is allowed.

 



 

Additional Information

Refer to the VMware Cloud Foundation Ports and Protocols guide for a complete list:

VMware Ports and Protocols

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