AI Agent Integration for Broadcom Knowledge Base Search on HCX

Products

• VMware

Issue/Introduction

The objective is to automate HCX related article retrieval without providing explicit Knowledge Base Article IDs.

Environment

HCX

Resolution

Programmatic searching, scraping, or automated querying of the Broadcom Knowledge Base without specifying exact Article IDs is not supported.

Access to Knowledge Base content requires the explicit Article ID for direct retrieval.

Additionally, assistance with the design, development, or implementation of custom AI agents, automation frameworks, or third-party tools intended to interact with Broadcom systems falls outside the scope of Broadcom Support.

For supported access methods, please refer to official Broadcom documentation and APIs (if applicable), or consult your Broadcom account representative for guidance on approved integration mechanisms.

Additional Information

Broadcom GS Support provides assistance for supported product configurations and documented features. Custom automation solutions, reverse-engineering, or scraping activities are not supported engagement areas.