Unable to Send report to GDrive.

Products

• CloudHealth

Issue/Introduction

The user is encountering an issue when attempting to export reports to Google Drive. The application remains stuck in the 'Authorizing' state, preventing the process from completing. 

Resolution

When initiating a report export to Google Drive, the application triggers a Google Authentication window. If a browser pop-up blocker prevents this window from opening, the process will hang indefinitely in the 'Authorizing' state. Please ensure that pop-ups are allowed in your browser settings.