NSX Edge Cluster update from SDDC namager cannot continue with error "NSX Manager is in error state due to audit failure"

Products

• VMware SDDC Manager

Issue/Introduction

• on SDDC Manager Available Configuration Updates -> CONFIGURE UPDATE -> NSX Edge Clusters shows error below and NEXT is grayout
  
• audit user password does not expired
  https://knowledge.broadcom.com/external/article/382103
  
  
• Error in /var/log/vmware/vcf/lcm/lcm-debug.log
  

  YYYY-MM-DDThh:mm:ss.xxx+0000 ERROR [vcf_lcm,6994f2dfd9b921c46cc36f985b3286b3,1e48,auditId=xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx,resourceType=NSX_T_MANAGER,resourceId='NSX Manager name',name='NSX Manager name'] [c.v.e.s.l.p.impl.nsxt.NsxtAuditImpl,vac-scheduler-1] Error auditing NSX Cluster 'NSX Manager name' with exception {}
  com.vmware.evo.sddc.lcm.model.error.LcmException: Failed to load NSX Cluster from the Inventory
          at com.vmware.evo.sddc.lcm.primitive.impl.nsxt.NsxtInventoryLoader.loadNsxtInventory(NsxtInventoryLoader.java:84)
  :
  
  YYYY-MM-DDThh:mm:ss.xxx+0000 INFO  [vcf_lcm,6994f2dfd9b921c46cc36f985b3286b3,1e48,auditId=xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx,resourceType=NSX_T_MANAGER,resourceId='NSX Manager name',name='NSX Manager name'] 
  [c.v.e.s.lcm.audit.NsxtAuditService,vac-scheduler-1] NSX Audit returned FAILED for resource type NSX_T_MANAGER with name 'NSX Manager name'
  
  

Environment

VMware Cloud Foundation 5.x

Cause

NSX-T Manager upgrade-coordinator not running.

Resolution

NSX-T Manager not return API because upgrade-coordinator is not running.
For detail, need to investigate from NSX-T Manager side.