Certain mails sent to Quarantine got removed by the system.
Article ID: 430545
Updated On:
Products
Messaging Gateway
Issue/Introduction
Certain mails sent to quarantine are removed and from the MAL log action "Quarantine deleted the message because there are no valid recipients" has been triggered. Those messages shall remain in the quarantine.
Resolution
- Go to Spam tab and click on Quarantine Settings.
- Unmark "Delete messages sent to unresolved email addresses" and click save.
Feedback
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