ESXi Host PSOD with #UD Exception 6 in bnxtnet_poll_work

Products

• VMware vSphere ESXi

Issue/Introduction

• The host crashes and displays a PSOD:
  

  VMware ESXI 9.0.2 [Releasebuild-25148076 x86_64] #UD Exception 6 in world 2098297:vmnicX-pollW @ 0x4200047934aa

  Module(s) involved in panic: [bnxtnet 233.0.156.0-1OEM.800.1.0.20613240 (External)] 
cr0=0x8001003b cr2=0x775b3d32a0 cr3=0x6d59f000 cr4=0x14216c 
FMS=06/ad/1 uCode=0x10003f3 
frame=0x453fd081bcd0 ip=0x4200047934aa err=0x0 rflags=0x10216 
rax=0x4527c1d3cf10 rbx=0x4527c03ac000 rcx=0x6 
rdx=0x45802f415954 rbp=0x0 rsi=0x0 
rdi=0xc r8=0x0 r9=0x2 
r10=0x257 r11=0x0 r12=0x4326c0ccde60 
r13=0xc6ff3 r14=0x40 r15=0x0 
*PCPU2:2098297/vmnicX-pollWorld-0-0x43079751f140 
PCPU 0: SUSSSSSSUUSSUSSIIUSIUIUIISIIUSIUUSIUIUSIUSIUSIUSSISIISIIUUUUUUIUI 
PCPU 64: SUIIIUUIIUIIIIISIUIIUSIIUUVIIUIIU 
Code start: 0x420003600000 VMK uptime: 0:00:38:02.444 
0x453fd081bd90:[0x4200047934aa][email protected]#1+0xad6 stack: 0x4326c0cd7340 
0x453fd081bec0:[0x42000479579f][email protected]#1+0x78 stack: 0x202 
0x453fd081bf20:[0x4200038c5639]NetPoll_PollPkts@vmkernel#nover+0x4e stack: 0x4200038c562d 
0x453fd081bf70:[0x4200038c6422]NetPollWorldCallback@vmkernel#nover+0xd3 stack: 0x0 
0x453fd081bfe0:[0x420003d14f97]CpuSched_StartWorld@vmkernel#nover+0xc4 stack: 0x0 
0x453fd081c000:[0x42000375830b]Debug_IsInitialized@vmkernel#nover+0x10 stack: 0x0 
base fs=0x0 gs=0x420040800000 Kgs=0x0 0:00:00:07.686 cpu0:2097152)LLSwap: 3832: Host Cache will be deprecated in the next major release. 
No disk partition configured to dump data. 
No file configured to dump data. No port for remote debugger. "Escape" for local debugger.

Environment

VMware vSphere ESXi 9.x
VMware vSphere ESXi 8.x

Resolution

• Verify Driver/Firmware Alignment: Ensure the bnxtnet driver version and the NIC firmware version are aligned according to the VMware by Broadcom Compatibility Guide
  
  
• Engage Hardware Vendor to investigate potential hardware failure.

Additional Information

KB 318542: FAQ: Recommendation for drivers/firmware for ESXi hosts