Remove DLP Outlook Add-In.
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Remove DLP Outlook Add-In.

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Article ID: 430508

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Updated On:

Products

Data Loss Prevention Data Loss Prevention Endpoint Prevent Data Loss Prevention Core Package

Issue/Introduction

You would like to remove the DLP Outlook Add-In while keeping the DLP agent software installed and running on the system.

Environment

DLP endpoints with Outlook Add-In installed.

Cause

The presence of the Outlook Add-In in the Outlook add-in list is the result of the agent configuration defined on the Enforce server.

Resolution

Please update the Agent Configuration on the Enforce server as follows:

  1. Channels – Disable the Outlook channel.

  2. Classification – Disable Outlook.

After applying these changes, propagate the updated configuration to all agents and restart Outlook to ensure the changes take effect.