Processes trigger on wrong Linked object

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When creating a process on Change Request and Project as linked object, the process will also trigger if Change is updated from Idea object

 

STEPS TO REPRODUCE:

1. Connect to Clarity – Processes
2. Create a new process on object Change Request
3. Add a linked object Project
4. Start Condition on Update, when updating field Reasons (different from old value)
5. Set to AutoStart
6. Now create a step with a system action on Project, for example Lock attribute = Active on Project
7. Validate and Activate the process
8. Connect to MUX – Open a project – Changes
9. On a Change (create if none) modify the field Reasons to anything different
10. Note the process completes and runs as expected
11. Now go to MUX – Ideas – open an idea – Changes
12. On a Change (create if none) modify the field Reasons to anything different

Expected Results: The process not to start as linked object is Project and not Idea

Actual Results: The process starts and fails with error: BPM-0513: Internal Process Engine Error. Contact your site administrator (The following object(s) are not initialized: 'project').

Environment

Clarity 16.3.3, 16.4.0, 16.4.1

Cause

DE183044

Resolution

Fixed in:

• Clarity 16.4.2
• Clarity 16.3.3 Patch 4 (16.3.3.4)