Export Failure on "All Jobs" Page When Using Advanced Filters

Products

• Automation Analytics & Intelligence

Issue/Introduction

Users are encountering an error or a failure to respond when attempting to use the Export function on the "All Jobs" screen, specifically when an active filter is applied.

• Expected Behavior: Users should be able to apply filters (e.g., Job Name contains "#R") and export the resulting subset of data to a file.

• Actual Behavior: The Export function works correctly when no filters are active, but fails to execute or generate a file when any advanced filter is applied to the view.

Environment

 

Product: Automic Automation Intelligence (AAI)

Component: All Jobs UI / Export Reporting

Version: Versions prior to 24.4.0

 

Cause

This issue was identified as a software defect. 

• Internal Defect Tracking ID: DE180330

Resolution

The fix for this issue is included in AAI version 24.4.0(No delivery date yet).