Error: Missing openssl3-libs package during Data Repository installation on RHEL 9
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Error: Missing openssl3-libs package during Data Repository installation on RHEL 9

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Article ID: 430267

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Updated On:

Products

Network Observability

Issue/Introduction

During a fresh Data Repository installation on a FIPS-enabled RHEL 9 server, the validation script dr_validate.sh gives a "FAIL" message while checking for the openssl3-libs package․​​​

ERROR MESSAGE:

Checking to see if required 'openssl3-libs' package is available since FIPS is enabled․: Missing 'openssl3-libs' package required by Vertica server․ [FAIL]

Please run 'dnf install openssl3-libs' or equivalent to install the missing package․

Environment

Products: Network Observability DX NetOps Classic Product Release 25.x

Environment:

  • OS: RHEL 9 (FIPS enabled)

Cause

The validation script checks for the RHEL 8 specific openssl3-libs package on RHEL 9 systems․ On RHEL 9, the required libraries are included in the openssl-libs package

Resolution

Proceed with the dr_install script if the openssl-libs package is verified and no other errors exist.

Additional Information

For other RHEL versions, see the following KB:

libcrypto.so.3 does not exist during Data Repository installation on FIPs enabled server