Outbound Spam emails are not captured in the Detailed Report
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Outbound Spam emails are not captured in the Detailed Report

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Article ID: 430226

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Updated On:

Products

Email Security.cloud

Issue/Introduction

The Email Detailed Report created in the Email Security.cloud portal doesn't list outbound emails detected by the Anti-Spam service.

Environment

Email Security.cloud

Resolution

The Email Detailed Report (CSV) created for the Anti-Spam service doesn't log outbound emails and this is by design.

Outbound emails detected by the Anti-Spam service can be listed in Track and Trace (Dashboard > Tools > Track and Trace).