Unable to Renew License in VCF Operations 9.x After Importing Usage File

Products

• VCF Operations

Issue/Introduction

Attempts to renew the license in VCF Operations 9.x fail. This failure persists even after successfully generating the usage file and importing the license from the VCF Business Service console.

Environment

VCF Operations 9.0.x

Cause

VCF Operations 9.x is not registered in the VCF Business Service console. Registration of the instance is a mandatory prerequisite for successful license renewal and synchronization between the systems.

Resolution

To resolve this issue, VCF Operations 9.x must be officially registered within the VCF Business Service console.

• Access the VCF Business Service console.
• Navigate to the registration and licensing management section.
• Complete the registration process for the VCF Operations 9.x instance.
• Once registered, retry the license renewal process.

For exact, step-by-step instructions on executing the registration, refer to the official documentation linked below.
Register VCF Operations: https://techdocs.broadcom.com/us/en/vmware-cis/vcf/vcf-9-0-and-later/9-0/licensing/register-vcf-operations.html

Additional Information

Register VCF Operations: https://techdocs.broadcom.com/us/en/vmware-cis/vcf/vcf-9-0-and-later/9-0/licensing/register-vcf-operations.html