enable extra logging for UIM Dashboard Designer / UIM Business Intelligence (UIM BI)

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

How to enable additional debug logging in Dashboard Designer (Till 23.4 CU5)/UIM BI (From 23.4 CU6)

Environment

DX UIM - 23.4.x

DX UIM 23.4.5 and prior: Dashboard Designer portlet
DX UIM 23.4.6 and later: UIM BI (Business Intelligence) portlet

Resolution

Additional logging to help troubleshoot dashboard failures can be enabled as follows:

1. On the Operator Console server, navigate to ($UIM_HOME)\Nimsoft\probes\service\wasp\conf\
2. edit the file "dashboarddesigner_log4j2.xml" using the text editor of your choice
3. Set the value for level to "all" underneath the section for the "com.firehunter.dashboard" logger.

This will cause all dashboard actions to be logged to the file /Nimsoft/probes/service/wasp/dashboard.log (DX UIM 23.4 CU4 or earlier) or to the file /Nimsoft/probes/service/wasp/logs/dashboard.log (CU5 or later).