MUX Profile Menu Labels Fallback to Identifier Keys

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

In the Modern User Experience (MUX), localized labels in the Profile/Avatar menu are displayed as technical identifier keys (e.g., global.menu.settings) when a user performs a browser refresh while viewing a report accessed via a navigation menu shortcut.

Reproducible in officially supported languages including English and German.

Steps to Reproduce:

1. In MUX, create a new report using the Report Designer and publish it.
2. Create a navigation menu entry pointing to the newly created report.
3. Access the report via the navigation menu shortcut.
4. Open the Profile/Avatar , Global Home and Classic PPM menus and verify labels are displayed correctly in the user's language.
5. Perform a standard browser page reload.
6. Open the Profile/Avatar , Global Home and Classic PPM menus

Expected Results: All labels in the Profile/Avatar settings, Global Home and Classic PPM menus page should consistently display correct localized translations regardless of page reloads.

Actual Results: After reloading the report page, labels in the Profile/Avatar menu revert to identifier keys. Global Home and Classic PPM menus is also displayed as an identifier (e.g., global.menu.home, global.menu.cappm).

Environment

v16.3.3 P1: Fully reproducible.

v16.4.0: Fully reproducible.

v16.4.1: Partial reproduction; the Avatar setting issue is resolved, but the Global Home and Classic PPM menus still persists.

Cause

Due to DE182867

Resolution

DE182867 is fixed in v16.4.2