Time Difference Between Attached Activation Reports and Email Notifications
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Time Difference Between Attached Activation Reports and Email Notifications

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Article ID: 430035

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

When receiving email notifications triggered by CALL objects, users experience a time discrepancy between the email body and the attached activation (ACT/POST) reports.

  • The email reception time and the timestamp within the email content correctly reflect the local time zone configured for the Client/User (e.g., TZ.IL, CET).

  • However, the timestamps listed inside the attached ACT/POST reports fail to convert to the local time zone and instead display in standard UTC time.

Environment

 

Product: Automic Automation Engine

Affected Versions: 21.x, 24.4.2 (and prior 24.4.x versions)

 

Cause

DE180582

Resolution

Solution:

Update to a fix version listed below or a newer version if available.


Fix version:

Component(s): AWI

Automation.Engine 24.4.4 - Planned release March 2026

This release date may change. Please sign up for notifications to be updated when these releases are published following this knowledge article
https://knowledge.broadcom.com/external/article?articleNumber=142615

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