Linux / Unix agent upgrade fails from Agent Inventory on dSeries
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Linux / Unix agent upgrade fails from Agent Inventory on dSeries

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Article ID: 429769

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Updated On:

Products

ESP dSeries Workload Automation DSERIES- SERVER ESP dSeries Workload Automation - Business Agents (dSeries) ESP dSeries Workload Automation - Scheduler (dSeries) ESP dSeries Workload Automation - System Agent (dSeries)

Issue/Introduction

In DE, WA Agent upgrade fails from Agent Inventory immediately when trying to upgrade after staging.

Custom Action:            cybermation.iainstaller.library.upgrade.UpgradeBackup
                          Status: FATAL ERROR
                         Additional Notes: FATAL ERROR -     class cybermation.iainstaller.library.upgrade.UpgradeBackup FatalInstallException: Upgrade backup failed

Environment

ESP dSeries / DE : 12.4 or above

Workload Automation Agent: 12.1 or above (including 24.x)

Cause

The filesystem does not have any space as seen in upgrade logs.

more WA_Agent/spool/de_agent_cmd/1771359654xxxxxxxxxx
17-02-2026 03:21:12      returnCode-200
17-02-2026 03:21:12      contentFileName-setup.zip
17-02-2026 03:21:12      File r/w errjava.io.IOException: There is not enough space in the file system

Resolution

Make sure the filesystem where WA Agent is running has at least 1-2 GB of free space.