Empty Toast Error Message in Mux Login Screen

Products

• Clarity FedRAMP
• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

When there is an issue with the current session (invalid, expired session), the Clarity MUX login page displays an empty toast error message.

Steps to Reproduce:

1. Log in to CSA.
2. In the sabe browser, try to access Clarity MUX login page: (https://example.com/pm).

Expected Results: An error is shown, as the session ID sent to Clarity is not valid (it is for CSA, but not Clarity).
In Classic login, the following error is displayed: 'CMN-01016: Your session has expired.'

Actual Results: An empty error message is shown.

This may also occur if a valid Clarity session expires due to a timeout and the MUX login page is displayed.

Environment

Clarity 16.4.0, 16.4.1

Cause

DE182716

Resolution

This issue has been fixed in Clarity 16.4.2 (it now shows "Your session has expired.").