VMware Identity Manager (vIDM) is sending to users unwanted emails

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• With SMTP server configured in VMware Identity Manger, users receives unwanted emails.
• No UI feature to disable the SMTP plugin in the VMware Identity Manager.
• No UI feature to configure which users from the Active Directory receives the emails in the VMware Identity Manager.

Environment

VMware Identity Manager 3.3.7

Resolution

• Only the users assigned to the roles (Directory Admin, ReadOnly Admin, Super Admin) in vIDM UI > Administration Console > Roles page get emails from vIDM.
  • To stop unwanted email, remove roles from users. 
    
    
• The steps below remove/disable the current SMTP config:

1. 1. Make sure you have snapshots of the vIDM nodes in vCenter.
   2. SSH to primary node of vIDM.
   3. To find which one is primary node, run below command on any node
      poolnodes 
   4. On the primary node, run the command to access the database:
      psql -U horizon saas
   5. Run below command to confirm current SMTP settings:
      select * from "GlobalConfigParameters" where "id" LIKE 'smtp%';
   6. Run below command to delete current SMTP settings:
      delete from "GlobalConfigParameters" where "id" LIKE 'smtp%' and "timestamp" !=0;