Can not start JCP,JWP,REST processes from service manager dialog after upgrade.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Can not start JCP,JWP,REST processes from service manager dialog after upgrade. 

Log has below information. 

20260214/185106.062 - 1      U00003545 UCUDB: Opening database ...
20260214/185106.062 - 1      U00045028 Only DSN less connect strings are supported in if MS-SQL is used as database.
20260214/185106.062 - 1      U00003611 DB OPEN executed. Return Code = '500'
20260214/185106.063 - 1      U00011847 'BULK_FETCH_SIZE' set to '50'.
20260214/185106.063 - 1      U00032031 Error when connecting to Database
20260214/185106.077 - 49     U00003432 Termination of Server 'AUTOMIC#CP' initiated.
20260214/185106.098 - 49     U00003410 Server 'AUTOMIC#CP' version '24.4.2+hf.3.build.1762778360332' ended abnormally.

 

Environment

AE 24.4.2 HF3 

Resolution

1. Locate your ucsrv.ini file (path from logs: C:\Automic\AutomationEngine\bin\ucsrv.ini).

2. Open the file and check JDBC section. 

3. In this case, Primary AE ini file has different entries compared with DR AE ini file. 

4. Removed Mars_Connection=Yes (which was not present in Primary AE ucsrv.ini) file . 

5. Able to start JCP,JWP,REST after above change.