Reinstall CA Message Queuing Server failed
Article ID: 429259
Updated On:
Products
CA Identity Suite
Issue/Introduction
Reinstall the CA Message Queuing Server and get the following message
CA Message Queuing Server Services are not able to start
Environment
Identity Manager 15 with CCS connector server on Windows environment
Cause
Folder C:\Program Files (x86)\CA\SharedComponents\CAM\bin) and the CA folder doesn’t exist in the environment
Resolution
1) Remove CA Message Queuing Server service by running cmd line with administrator priviledge
sc delete CA-MessageQueuing
2) Remove registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ComputerAssociates\
Delete the CAMessageQueuing entry key
3) Reboot the machine
4) Rerun the CA Message Queuing installer
Feedback
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