No Check Period Options available when creating a duplicate Monitor in ASM

Products

• CA App Synthetic Monitor

Issue/Introduction

No Check Period Option when creating a duplicate of JMeter Monitor

"CHECK PERIODS - "Delay between checks" is empty, No results found:

Environment

DX ASM

Cause

ASM account out of monitor subscription, this will make the available intervals empty.

As the root cause is not obvious, UI enhancement # DE662437 has been created to improve and add a message to help the end-user.

 

Resolution

a) Delete old/obsolete monitors to allow new ones to be created

b) Contact your reseller / partner / account manager for assistance to increase the ASM subscription and monitor counts.