issue persists - devices still present

Products

• DX OI SaaS

Issue/Introduction

Issue has come back again.

We have identified three devices in our DX Inventory that are no longer in our environment. We would like to have these devices deleted.

Environment

DX O2 SaaS

Resolution

We deleted these devices from the SaaS tenant, but it appears that CAPC is still sending them back to O2.

Had user delete them from CAPC.

When I delete them from the O2 backend, they reappear after a few hours, suggesting that CAPC is continuously sending them.

The default expiry is 24 hours for CAPC inventory.  After 24 hours it was confirmed that the devices were deleted.