Unable to add 2 or more Primary Licenses to a vCenter in a VCF 9.x environment
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Unable to add 2 or more Primary Licenses to a vCenter in a VCF 9.x environment

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Article ID: 428772

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Updated On:

Products

VCF Operations

Issue/Introduction

  • You have 2 or more Primary Licenses available to you.
  • In the VCFOPs UI you are unable to add 2 or more Primary Licenses to a selected vCenter under License Management -> Licenses -> Assign Primary License
  • When one Primary License is selected the remainder are greyed out and not manageable.

Environment

VCF 9.x

Cause

  • The inability to apply multiple Primary Licenses is by design within the VCF 9 licensing architecture. VCF 9 utilizes a specific hierarchy where a vCenter instance is mapped to a single primary entitlement.
  • According to the VCF 9 licensing model, a Primary License is defined as the foundational entitlement for a deployment. The architectural design dictates that only one Primary License can be applied to a vCenter at any given time. This is because the Primary License sets the base capacity and features for the managed environment; additional capacity or features must be handled through Add-on licenses rather than multiple Primary Licenses.

Resolution

Please review the VCF 9 Licensing Overview for guidance on license types.