NSX Adapter Instances are in Warning state in Aria Operations
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NSX Adapter Instances are in Warning state in Aria Operations

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Article ID: 428736

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Updated On:

Products

VMware Aria Operations (formerly vRealize Operations) 8.x

Issue/Introduction

NSX Adapter Instances status is Warning

NSX Adapter Instances shows as State: Collecting and Status: No data receiving.

NSX Adapter "Adapter instance in not receiving data" Alert happens

Environment

VMware Aria Operations 8.18

Cause

This is due to NSX-T resource collector thread being stuck.

Resolution

This issue is fixed in Aria Operations 8.18.6.

Workaround:

To resolve the issue take Restart NSX Adapter

  1. Navigate to Administration > Integrations.
  2. Select the affected NSX adapter instance.
  3. Click the vertical ellipsis, then click Stop Collecting.
  4. Once the adapter is stopped, click the vertical ellipsis again, then click Start Collecting.
  5. Ensure metric collection resumes and the status returns to "OK" after a few collections cycles (typically 5-10 minutes).

If the issue persists, please follow the steps below.

Take Cluster offline and reboot Aria Operations Appliance.
Refer to Rebooting nodes in Aria Operations

Additional Information

Aria Operations において NSXアダプタ インスタンスが警告ステータスになる