After Upgrading DX NetOps Spectrum to version 24.3.9, users are seeing warning messages in the VNM.OUT file.

Products

• Network Observability

Issue/Introduction

After Upgrading DX NetOps Spectrum to version 24.3.9, the following messages are being logged to the <SPECROOT>/SS/VNM.OUT file on the SpectroSERVER:

WARNING at ItcQdItem.cc(374): Request 38903405 accepted, but not complete after 60000ms, cs delta=728537. Triggering moot trace.
WARNING at ItcQdItem.cc(374): Request 39799080 accepted, but not complete after 60000ms, cs delta=75505. Triggering moot trace.
WARNING at ItcQdItem.cc(381): Request 39799080 accepted, but not complete after 120000ms, cs delta=48333
WARNING at ItcQdItem.cc(381): Request 39799080 accepted, but not complete after 180000ms, cs delta=70220
WARNING at ItcQdItem.cc(381): Request 39799080 accepted, but not complete after 240000ms, cs delta=45947
WARNING at ItcQdItem.cc(381): Request 39799080 accepted, but not complete after 300000ms, cs delta=119562
WARNING at ItcQdItem.cc(381): Request 39799080 accepted, but not complete after 360000ms, cs delta=46195
WARNING at ItcQdItem.cc(374): Request 39854270 accepted, but not complete after 60000ms, cs delta=71316. Triggering moot trace.

Environment

DX NetOps Spectrum 24.3.9

Resolution

Please contact Broadcom support to obtain the Spectrum_24.03.09.PTF_24.3.901 patch which will resolve this issue.