Error Code: LCMVRNICONFIG90108 at Stage 6 - "Operations-network collector > Operations-networks Post Install Check" of VCF Operations for Networks VCF 9 deployment
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Error Code: LCMVRNICONFIG90108 at Stage 6 - "Operations-network collector > Operations-networks Post Install Check" of VCF Operations for Networks VCF 9 deployment

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Article ID: 428645

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Updated On:

Products

VCF Operations for Networks

Issue/Introduction

Error Code: LCMVRNICONFIG90108 at Stage 6 - "Operations-network collector > Operations-networks Post Install Check" of VCF Operations for Networks VCF 9 deployment 

Message: "Status Check of node timeout. Please check the connection and retry."

 

NOTE:  VCF Operations for Networks was formerly named Aria Operations for Networks (AON), and prior to that was named vRealize Network Insight (vRNI).

Environment

VCF Operations for Networks 9

Cause

The error LCMVRNICONFIG90108 indicates a heartbeat timeout. The Lifecycle Manager expects the newly deployed Collector to establish a connection and report "Active" status. This failure can occur for reasons including:

  1. Network Isolation: The Collector is deployed to a Port Group/VLAN that is not routed to the Lifecycle Manager's network.

  2. IP Conflict/Reachability: The specific IP addresses initially assigned were either already in use (IP Conflict) or invalid for the selected subnet (Gateway mismatch), causing the node to be network-isolated.

  3. Firewall Blocking: Port 443/SSH connectivity between the Collector and Lifecycle Manager is blocked.

 

Resolution

TROUBLESHOOTING STEPS:

  1. Confirm that the Collector is deployed to a Port Group/VLAN that is not routed to the Lifecycle Manager's network

  2. Confirm that ping and Port 443/SSH connectivity between the Collector and Lifecycle Manager is operational.

  3. If the above steps have not resolved the issue, try assigning different IP addresses to the nodes than the ones in the failed attempt,  when deploying through the wizard.

 

 

Additional Information

If the above steps do not resolve your symptoms, please open a support case with the VCF Operations for Networks team using the instructions at KB 142884 - Creating and managing Broadcom support request (SR) cases

Please take screen shots of the error, and include the IP address / Netmask information you are using in your deployment attempt, as well as the IP address / Netmask of the Lifecycle Manager VM with your Problem Statement.