Requests from Aria Suite Lifecycle to Aria Operations fails with error LCMVROPSYSTEM25056

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• When attempting perform any task on VMware Aria Operations (formerly vRealize Operations) environment from VMware Aria Suite Lifecycle, the process fails at Stage 2.
• The following error message is displayed in the Aria Suite Lifecycle UI: LCMVROPSYSTEM25056: SSH is not enabled on the node(s).


• Aria Suite Lifecycle has the below error snippet on /var/log/vrlcm/vmware_vrlcm.log:
  

   INFO vrlcm[1184] [http-nio-8080-exec-14] [c.v.v.l.a.g.s.EngineServiceImpl]  -- Error Cause ::
  {
    "messageId" : "LCMVROPSYSTEM25056",
    "message" : "SSH is disabled. Make sure SSH is enabled and retry",
    "eventId" : "xxxxxxxxxxxxxx-xxxxx-xxxxxx-xxxxxxxxxxxxxx",
    "retry" : true,
    "exceptionMessage" : "SSH is disabled. Make sure SSH is enabled and retry",
    "exceptionStackTrace" : "com.vmware.vrealize.lcm.util.exception.SshDisabledException: SSH is disabled for the node <aria_ops_node_fqdn_or_ip>. Enable SSH and retry.\n\tat com.vmware.vrealize.lcm.plugin.core.vrops.tasks.DeploymentsDiscoveryTask.execute(DeploymentsDiscoveryTask.java:556)\n\tat com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:62)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)\n\tat java.base/java.lang.Thread.run(Unknown Source)\n",
    "localizedMessageId" : "VROPS_DEPLOYMENT_DISCOVERY_TASK_00013",
    "parameters" : null,
    "properties" : { }
  }

Environment

VMware Aria Suite 8.x

VMware Aria Operations 8.x

Cause

• This issue occurs because VMware Aria Suite Lifecycle requires Secure Shell (SSH) access to the Aria Operations nodes to perform the discovery and import tasks.
• If SSH is disabled on one or more nodes in the Aria Operations cluster, the lifecycle operation cannot proceed.

Resolution

To resolve this issue, you must enable SSH on all VMware Aria Operations nodes. This can be achieved through the Administration UI.

1. Log in to the VMware Aria Operations Admin UI (e.g., https://<vROps_FQDN>/admin).

2. Navigate to the System Status tab.

3. Locate the list of nodes in the cluster.

4. Under the SSH Status column, toggle the status to Enabled for all nodes.

5. Once the status shows as enabled, return to Aria Suite Lifecycle and click Retry on the failed request.

Additional Information

If the error persists or changes to LCMVROPSYSTEM25050 after enabling SSH, verify the following:

• Credentials in Locker: Ensure the correct root password for the Aria Operations nodes is added to the Locker section of Aria Suite Lifecycle.

• Password Expiry: Verify that the root password on the Aria Operations appliance has not expired. If it has, reset the password via the appliance console and update the credentials in the Aria Suite Lifecycle Locker before retrying the import.