LDAP users with a ':' character in their password cannot log into OneClick.
The users can log into the OneClick web administration pages and test successfully when testing LDAP on the LDAP configuration page.
Spectrum 25.4.5 and earlier
The resolution for this issue is currently targeted for DX NetOps 25.4.6
Note that this is subject to change, and there are no release dates that can be provided at this time.
The only workaround is to use a password without the ':' character.
There is a list of fixed issues in the documentation which is updated with each release.
You can sign up for notifications in your support account to be notified when new DX NetOps releases are available: