Support for vMotion and Shared Resources in VMware Smarts / TCSA Environments
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Support for vMotion and Shared Resources in VMware Smarts / TCSA Environments

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Article ID: 428488

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Updated On:

Products

VMware Telco Cloud Service Assurance

Issue/Introduction

Customers require clarification on infrastructure recommendations when deploying Smarts (NetOps Smarts, TCSA) on VMware virtual machines, sp

Key Questions:

Is vMotion supported for Smarts servers?

Can Smarts be deployed in a shared resource environment (non-dedicated CPU/RAM)?

What are the consequences of improper vMotion procedures?

 

Environment

SMARTS 24.x, 25.x

Resolution

vMotion Support and Best Practices

vMotion is supported for Smarts servers, but it is not a "seamless" live operation for the application. To prevent data or installation corruption, follow these steps

  1. Shutdown Services: Manually shutdown all Smarts services on the guest OS.
  2. Confirm Shutdown: Verify the services are completely down.
  3. Perform Vmotion: Migrate the virtual machine to the new host.
  4. Restart Services: Restart the Smarts services once the migration is complete.

Warning: Performing a vMotion while Smarts services are actively running can cause installation or database corruption.

The Smarts application can function using either dedicated or shared resources on a VMware server. Shared resources do not negatively impact the application logic itself, provided that standard sizing guidelines are met.