VCF installer "Get request status from VCF Operations fleet management" error "LCMVROPSYSTEM25127"

Products

• VMware SDDC Manager

Issue/Introduction

• The deployment is using an existing VCF Operations appliance (Brownfield)
• VCF 9.0.2.0 installer deployment fails on VCF Operations import task with error:  No such Collector with id - 1 Error Code : 'LCMVROPSYSTEM25127'
• The VCF 9.0.2.0 installer deployment failing with error:
  
  messageId:LCMVROPSYSTEM25127,
message:Error while configuring the adapter.,eventId:<EVENT_ID>,retry:true,exceptionMessage:
Some SDDC Manager hosts are not configured. Failed SDDC Manager hosts are: <SDDC_FQDN>,exceptionStackTrace:
com.vmware.vrealize.lcm.plugin.common.vrops.exceptions.AdapterConfigurationException: 
Some SDDC Manager hosts are not configured. Failed SDDC Manager hosts are: <SDDC_FQDN>
at com.vmware.vrealize.lcm.plugin.core.vrops.tasks.VcfAdapterConfigurationTask.execute(VcfAdapterConfigurationTask.java:162)
at com.vmware.vrealize.lcm.plugin.core.vrops.tasks.VcfAdapterConfigurationTask.retry(VcfAdapterConfigurationTask.java:210)
at com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:60)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source),localizedMessageId:null,parameters:null,properties:skipTask:false 
Reference Token: #####

• In the vrlcm logs on Fleet Manager we are seeing the following error:
  
  /var/log/vrlcm/vmware_vrlcm.log shows
  
  YYYY-MM-DDTHH:MM:SS.625Z INFO vrlcm[####] [pool-3-thread-65] [c.v.v.l.d.v.h.AdapterConfigurationHelper] -- Fetching already existing adapter details...
YYYY-MM-DDTHH:MM:SS.626Z INFO vrlcm[####] [pool-3-thread-65] [c.v.v.l.d.v.h.AdapterConfigurationHelper] -- identifier <sddc_fqdn>
YYYY-MM-DDTHH:MM:SS.626Z INFO vrlcm[####] [pool-3-thread-65] [c.v.v.l.d.v.VropsEndpoint] -- Fetching adapter details from adapterKindKey VcfAdapter
YYYY-MM-DDTHH:MM:SS.626Z INFO vrlcm[####] [pool-3-thread-65] [c.v.v.l.d.v.VropsConnector] -- url to connect https://<vcf_ops_fqdn>/suite-api/api/adapters?adapterKindKey=VcfAdapter
..
YYYY-MM-DDTHH:MM:SS.684Z ERROR vrlcm[####] [pool-3-thread-65] [c.v.v.l.p.c.v.t.VcfAdapterConfigurationTask] -- Failed :: VMware Aria Operations Adapter Configuration
YYYY-MM-DDTHH:MM:SS:23.684Z ERROR vrlcm[####] [pool-3-thread-65] [c.v.v.l.p.c.v.t.VcfAdapterConfigurationTask] -- response data: {"type":"Error","message":"No such Collector with id - 1.","httpStatusCode":404
,"apiErrorCode":404}
YYYY-MM-DDTHH:MM:SS.684Z ERROR vrlcm[####] [pool-3-thread-65] [c.v.v.l.p.c.v.t.VcfAdapterConfigurationTask] -- response message: 404
YYYY-MM-DDTHH:MM:SS3.684Z INFO vrlcm[####] [pool-3-thread-65] [c.v.v.l.p.a.s.Task] -- Injecting task failure event. Error Code : 'LCMVROPSYSTEM25127', Retry : 'true', Causing Properties : '{ CAUSE :: skipTask === }'
com.vmware.vrealize.lcm.plugin.common.vrops.exceptions.AdapterConfigurationException: Some SDDC Manager hosts are not configured. Failed SDDC Manager hosts are: [<sddc_fqdn>]
    at com.vmware.vrealize.lcm.plugin.core.vrops.tasks.VcfAdapterConfigurationTask.execute(VcfAdapterConfigurationTask.java:162) [vmlcm-vropsplugin-core-9.0.2.0-SNAPSHOT.jar!/:?]
    at com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:62) [vmlcm-engineservice-core-9.0.2.0-SNAPSHOT.jar!/:?]
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:?]
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:?]
    at java.base/java.lang.Thread.run(Unknown Source) [?:?]

Environment

• VCF 9.x
• VCF Operations 9.x

Cause

 VCF Operations import task is failing to properly get the collector ID.

Resolution

Manually create the VCF adapter instance in VCF Operations by doing the following: 

1. Login to the VCF Operations UI. 
2. Navigate to the Administration > Integrations Tab on the left pane.
3. Click the Add button to add the missing VMware Cloud Foundation Adapter. 
4. Fill in the fields the adapter needs to configure with the newly deployed SDDC Manager information.
   Note: For the SDDC Manager Credential use the administraror@domain account.
5. Validate the connection and click the Add button at the bottom to add the adapter.
6. Go back to VCF Installer "Retry the failed deployment".