Authentication error trying to pull CA API Developer Portal images because of access issues

Products

• CA API Developer Portal

Issue/Introduction

We are getting failures trying to pull images from Broadcom artifactory after getting a new token. 

Environment

CA API Developer Portal (helm/docker) all

Resolution

https://techdocs.broadcom.com/us/en/ca-enterprise-software/layer7-api-management/overview/apim/downloading-apim-artifacts-from-broadcom-artifactory.html

1) Ensure we set the value for username Email address used to login to broadcom support and token the granted token that was issued. And both need to be lower case.

username='[email protected]' 
token='<auth_token>' 

2) For portal packages login to the correct repository.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/layer7-api-management/overview/apim/downloading-apim-artifacts-from-broadcom-artifactory/api-portal-artifacts.html#GUID-e873407d-36ba-4ac0-aed3-93878340e5eb-en

docker login layer7-portal.packages.broadcom.com -u ${username} -p ${token}

3) Use docker pull to get the image you want.

docker pull layer7-portal.packages.broadcom.com/dispatcher:5.4