Jaspersoft Schedules Cannot Be Edited for Few Minutes After Viewing

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

After viewing or editing a Jaspersoft report schedule in Clarity, users are unable to edit the same or any other schedule for approximately 10 - 15 minutes. This behavior occurs even if no changes were made and the user simply canceled out of the view.

 

Resolution

Try performing a cleanup of the Jaspersoft Tomcat temporary directories following the steps outlined here.

Additional Information

The following errors may be observed in the logs.

20xx-yy-zzT12:00:03,967 ERROR JSControlledJdbcQueryExecuter,http-nio-8080-exec-20:179 [] - exception occured while setting queries to reportContext net.sf.jasperreports.engine.JRRuntimeException: Parameter "REPORT_CONTEXT" does not exist.

 

20xx-yy-zzT12:00:03,967 ERROR SecureExceptionHandlerImpl, http-nio-8080-exec-69:135 [] - null 
java.util.ConcurrentModificationException: null 
    at java.base/java.util.ArrayList$Itr.checkForComodification(ArrayList.java:1013) ~[?:?] 
    at java.base/java.util.ArrayList$Itr.next(ArrayList.java:967) ~[?:?] 
    at com.jaspersoft.jasperserver.api.metadata.user.service.impl.ProfileAttributeServiceImpl.overrideProfileAttributesHierarchically (ProfileAttributeServiceImpl.java: 540) 
    at com.jaspersoft.jasperserver.api.metadata.user.service.impl.ProfileAttributeServiceImpl.getCurrentUserProfileAttributes (ProfileAttributeServiceImpl.java:391)