Remote Backup user credential update in AVI load balancer UI is not working
search cancel

Remote Backup user credential update in AVI load balancer UI is not working

book

Article ID: 428353

calendar_today

Updated On:

Products

VMware Avi Load Balancer

Issue/Introduction

Remote backup configuration was enabled on controller with SFTP protocol with an SSH user.

Updating/changing the password of SSH user assigned to Remote backup was not working from AVI Load balancer UI.

Environment

AVI Load Balancer 

Cause

  • Navigate to Administration >> User Credentials >> User Credentials 
  • When we edit the user assigned to remote backup to update the password there is an option to enter the password.

       

  • Once we update the new password SAVE option is not working. 

       

 

Resolution

  • Create a new test user and assign to remote backup configuration
  • Update the Old user password from tab Administration >> User Credentials >> User Credentials
  • Once credentials are assigned revert the remote backup configuration with original/correct user.