HCX unable to select VM's for migration with a message “Virtual Machine is in queue for migration”

Products

• VMware HCX

Issue/Introduction

Unable to select the VM's for migration, the option is greyed out and listing the error as "Cannot migrate workload, reason: Virtual Machine is in queue for migration"

Environment

VMware HCX

Cause

The affected VM's were not properly cleaned up when a prior migration job about these VMs failed then was archived or deleted. During the validation of VMs to be migrated, references to this migration job are still associated with the VMs, marking them as still being in queue for migration.

 

Resolution

Enhancements have been made to the "Force Cleanup" workflow in HCX 4.11.1 and above. It is recommended to upgrade to the latest supported version of HCX to consume all fixes and workflow enhancements. 

 

Please contact Broadcom Support for assistance.

Please provide the below information when opening a support request with Broadcom for this issue.

Collect Source and Target HCX log bundles from HCX 9443 page with HCX database dump selected. Refer to Gather Technical Support Logs