CA Datacom DBUTLTY batch job is failing with DBOPEN ERROR - RETURN CODE 76 (002)

Article Id: 4282
Status: Published
Updated On: 14-02-2018 07:54
Legacy Id: TEC1353057
Products:
CA Datacom , CA CIS , CA Common Services for z/OS , CA 90s Services , CA Database Management Solutions for DB2 for z/OS , CA Common Product Services Component , CA Common Services , CA Datacom/AD , CA ecoMeter Server Component FOC , CA Easytrieve Report Generator for Common Services , CA Infocai Maintenance , CA IPC , Unicenter CA-JCLCheck Common Component , CA Mainframe VM Product Manager , CA Chorus Software Manager , CA On Demand Portal , CA Service Desk Manager - Unified Self Service , CA PAM Client for Linux for zSeries , CA Mainframe Connector for Linux on System z , CA Graphical Management Interface , CA Web Administrator for Top Secret , CA CA- Xpertware
Issue/Introduction:

CA Datacom DBUTLTY batch job is failing with DBOPEN ERROR - RETURN CODE 76 (002).

The site has implemented external security and all other functions and jobs are running without error.

Cause:

CA Datacom OPEN ERROR 76(002) means that while opening a data set, a security validation resulted in a failure of the authorization request. 

 

 

Environment:

z/OS

Resolution:

In this particular situation, the customer realized that the wrong ",USER=userid" value had been specified in the JCL JOB card. Once the proper userid was specified, the problem was resolved.

 

Additional Information:

Refer to CA Datacom® Messages for all Datacom messsages.

For OPEN ERROR 76 and the sub errors refer to:  

https://docops.ca.com/ca-datacom-messages/en/ca-datacom-db-messages/ca-datacom-db-return-codes/return-code-76-open-error