Unable to add VMware Cloud Director (VCD) endpoint to VCF Usage Meter 9.x as connection fails with error message - Connection error for <vcd-fqdn>: certificate_unknown(46)
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Article ID: 428187
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Updated On:
Products
VMware Usage Meter
Issue/Introduction
When attempting to add a VMware Cloud Director (VCD) endpoint to the VCF Usage Meter appliance, the connection fails. The following error message is displayed in the Usage Meter UI: Connection error for <vcd-fqdn>: certificate_unknown(46)
Environment
VCF Usage Meter 9.x
Cause
The SSL/TLS handshake between the Usage Meter appliance and the VCD endpoint fails because the VCD server's SSL certificate has expired. Although the network connection is established, the certificate presented by the server is past its validity period.
Resolution
To verify the certificate expiry, perform the following steps:
(i) Establish an SSH session with Usage Meter appliance.
(ii) Verify the certificate expiration using the following CLI command: openssl s_client -showcerts -connect <vcd-fqdn>:443
(iii) Check the output for the following error: verify error:num=10:certificate has expired
To resolve this issue, you must renew the SSL certificate on the VMware Cloud Director endpoint. Once the new certificate is applied, re-attempt to add the VCD endpoint in the VCF Usage Meter web interface. If the issue still persists, open a case with Broadcom Technical Support team.