HCX 'Switchover now' button is not visible in the mobility group window in HCX UI.

Products

• VMware HCX

Issue/Introduction

• You are logged in to the HCX hybridity page via AD account
• Migration job waiting for maintenance window, doesn't show the 'switchover now' button.

•  From the connector log(/common/logs/admin/web.log) confirmed AD account does not have administrator roles or privileges due to which the "Switchover now" button is not seen.
  
  

  <Time-stamp>[https-jsse-nio-127.0.0.1-8443-exec-7, , , TxId: ] INFO  c.v.v.s.a.c.v.impl.AdminClientImpl- Client was created successfully2026-01-22 09:44:01.061 UTC [https-jsse-nio-127.0.0.1-8443-exec-7, , , TxId: ] WARN  c.v.vchs.hybridity.api.LoginUtil- Failed to get domain and alias mapcom.vmware.vim.sso.admin.exception.NoPermissionException: null<Time-stamp> [https-jsse-nio-127.0.0.1-8443-exec-4, Ent: HybridityAdmin, , TxId: TxId: <Transaction ID>] ERROR c.v.v.h.a.HybridityAuthenticationEntryPoint- AuthenticationEntryPoint - got AuthenticationExceptionorg.springframework.security.authentication.InsufficientAuthenticationException: Full authentication is required to access this resource

 

Environment

VMware HCX

Cause

This is caused by insufficient permission issues for the impacted AD account.

Resolution

Please follow this document to ensure valid role mapping for AD accounts.