"We're having trouble activating Office" error while trying to access O365 applications
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"We're having trouble activating Office" error while trying to access O365 applications

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Article ID: 428004

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Updated On:

Products

Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

Users are unable to access Office 365 applications. The following error is observed:

Resolution

To resolve the issue, please make sure that your policy allows access to the following domains:

licensing.m365.svc.cloud.microsoft
acceleratorlicenseapi.azurewebsites.net