Connection time out error while adding Edge Secure Gateway (formerly ProxySG) to Management Center
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Connection time out error while adding Edge Secure Gateway (formerly ProxySG) to Management Center

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Article ID: 427988

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Updated On:

Products

Management Center Management Center - VA

Issue/Introduction

When trying to add Edge SWG device to Management Center the operation fails and the following error message is observed: "Connection timed out" or "Operation timed out"

Resolution

Make sure that the appliance name of affected Edge SWG device does not contain # character:

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