When creating a TKC, the deployment of the Supervisor Control Plane VM fails due to a timeout.

Products

• VMware vSphere Kubernetes Service

Issue/Introduction

In a vSphere with Tanzu environment, deploying a Tanzu Kubernetes Cluster (TKC) fails.
The Supervisor Control Plane VM deployment task remains at 0% and eventually times out.

• The following error is recorded in the vpxd.log of the vCenter Server :

  [VAppImport  opID=####-##] Import task progress: 0
  ERROR task-xxxx -- -- tkc-xxxx -- ResourcePool.ImportVAppLRO: :vim.fault.Timedout 
  Caught exception while importing VM: N3Vim5Fault8Timedout9ExceptionE(Fault cause: vim.fault.Timedout
  Done cleaning up after failed import

Environment

• vCenter Server 8.0.x
• vSphere with Tanzu

Cause

The OVF import via a content library fails because the transfer of the VMDK image from the external content library does not complete before the operation times out.
This can occur when the Disk Copy Optimization setting conflicts with the network environment or storage configuration, resulting in communication issues.

Resolution

Follow the steps below to disable disk copy optimization and check if the issue is resolved.

1. Connect to the vCenter Server via SSH. Log in as the root user and start a shell .
2. Edit the configuration file: Add the following parameters to the end of the /etc/vmware-content-library/vdc.properties file.

    echo "ovf.useDiskCopyOptimization=false" >> /etc/vmware-content-library/vdc.properties​​

3. Restart the Service Restart the Content Library service to apply the settings.

    vmon-cli -r content-library​

4. Recreate the TKC.

Additional Information

• TKC作成時にスーパーバイザコントロールプレーンVMのデプロイがタイムアウトで失敗する