UMA events not reporting

Products

• DX Operational Observability
• DX Application Performance Management

Issue/Introduction

I have enabled events monitoring by updating the UMA configuration as below:

oc edit uma uma-monitor

    events:
      clamp:
        perDayLimit: 15000
      elasticDocTypeId: itoa_events_apm
      elasticDocTypeVersion: 1
      elasticProduct: ao
      enabled: true
      filter:
        fieldselector: type!=Normal
        namespace: ""
      metricsEnabled: true

however no events are reported in dxo2

Environment

DX O2

Resolution

RECOMMENDATIONS:

1) Ensure that events feature is enabled in the cluster info pod:

kubectl exec -ti <clusterinfo-pod> -n<uma-namespace> -- sh

cd cd /tmp/clusterinfo/logs/

cat clusterInfo.log | grep -i events

env | grep -i events
clusterinfo_events_tenantToken=<token>
clusterinfo_events_elasticDocTypeId=itoa_events_apm
clusterinfo_events_perDayClamp=15000
clusterinfo_events_tenantId=
clusterinfo_events_tenantIngestionUrl=wss://apmservices-gateway.<endpoint>
clusterinfo_events_enabled=true
clusterinfo_events_namespaceFilter=
clusterinfo_events_metricsEnabled=true
clusterinfo_events_elasticProduct=ao
clusterinfo_events_elasticDocTypeVersion=1
clusterinfo_events_fieldSelector=type!=Normal

*IMPORTANT*  : If you find that clusterinfo_events_enabled=false, delete the clusterinfo-pod to force the update in UMA deployment toi be taken into account

2) Check for possible error or exceptions in the clusterinfo log:

cat clusterInfo.log | grep -i events

3) Verify that data is getting ingested in the Elasticsearch events index:

Option 1: via Elastic pod

kubectl exec -ti elasticsearch-master-0 -n<uma-namespace> -- sh

 

curl -XGET 'http://elasticsearch-master:9200/*events_apm*/_search?pretty'

 

Option 2: via dashbaords

 

 

If you need further assistance contact Broadcom Support and provide a copy of the UMA clusterinfo log