iSCSI paths are marked as "Dead" due to unreachable storage IP address
Article ID: 427731
Updated On:
Products
VMware vSphere ESXi
Issue/Introduction
Some iSCSI paths are shown to be in the "Dead" state.
When checking the ARP table of the ESXi hosts by running command esxcli network ip neighbor list, the "Mac Address" for the storage IP address shows as (incomplete).
# esxcli network ip neighbor list
Neighbor Mac Address Vmknic Expiry State Type
------------------------- ----------------- ------ ------- ----- ----
...
##.##.##.## (incomplete) vmk# 0 sec Invalid <<--- Entry for the storage server
...
Environment
VMware vSphere ESXi 8.0
VMware vSphere ESX 9.0
Cause
There is no ARP response for the IP address. As a result, the ESXi host cannot connect to the storage target.
Resolution
Check the physical network configuration.
Engage the storage vendor to identify why the storage array is not responding to ARP requests.
Feedback
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