After upgrading UIM to CU6 unable to open CDM probe in admin console
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After upgrading UIM to CU6 unable to open CDM probe in admin console

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Article ID: 427720

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are unable to open the cdm probe in admin console after upgrading, we get this error:

Unable to read configuration
Message: Internal server error: Adapter cdm failed generating representative model of inventory for /domain/hub/robot/cdm
Resolution: Please check the ppm.log file for additional details
Error Code: PPM-011

Click retry to attempt to save your configuration again.
Click close to close this window.

Environment

23.4 CU5 and above

Cause

cdm version was old in the 7.x line

Resolution

Upgrade cdm probe to 8.03 or newer.