VCF Deployment for VCF Operation and Cloud proxy fails on SDDC manager.

Products

• VMware SDDC Manager

Issue/Introduction

• The deployment task "Deploy VCF Management component" fails with the below error:

         Request createenvironment failed with error cause [{"messageId":"LCMVCF19112","message":"Could not get API token from SDDC Manager"

         domainmanager.log:

         

Request createenvironment failed with error cause [{"messageId":"LCMVCF19112","message":"Could not get API token from SDDC Manager. Check if SDDC manager is up and running.","eventId":"xxxxxx-xxxx-xxxx-xxxx-xxxxxxx","retry":true,"exceptionMessage":"Could not get API token from SDDC Manager <sddcmanager-fqdn>. Check if SDDC manager is up and running.","exceptionStackTrace":"com.vmware.vrealize.lcm.plugin.exception.VCFAPITokenRetrivalException: Exception occurred while getting VCF access token.\n\tat

Environment

VCF 9.0

SDDC Manager 9.0.0

VCF Operations 9.0

Cause

The issue can occur when port 443 is not open between fleet manager and the SDDC manager and between Cloud proxy and fleet manager.

Resolution

• To resolve the issue validate that port 443 is open between fleet manager and the SDDC Manager and between cloud proxy and fleet manager. Connectivity can be validated with the curl command:

          curl -v telnet://target ip address:443