VCF 9.0.0 deployment failing at VCF Operation Fleet Manager deployment
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VCF 9.0.0 deployment failing at VCF Operation Fleet Manager deployment

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Article ID: 427641

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

The deployment is failing at Fleet Manager deployment stage with the below error:

Cause: 405 : "{"errors":[{"message":"VCF Operations fleet management deploy is not available"}],"isCancellable":false,"isRetryable":false}"

domainmanager.log:

XXXX-XX-XXTXX:XX:XX ERROR [c.v.e.s.o.model.error.ErrorFactory,]  [XXXX] FAILED_TO_DEPLOY_VCF_OPS_MGMT Failed to deploy VCF Operations fleet management on SDDC Managercom.vmware.evo.sddc.orchestrator.exceptions.OrchTaskException: Failed to deploy VCF Operations fleet management on SDDC Manager

[XXXX] FAILED_TO_DEPLOY_VCF_OPS_MGMT Failed to deploy VCF Operations fleet management on SDDC Manager
com.vmware.evo.sddc.orchestrator.exceptions.OrchTaskException: Failed to deploy VCF Operations fleet management on SDDC Manager
caused by:
"errorCode": "REPLACE_VRSLCM_CERTIFICATES_FAILED",
          "errorType": "ERROR",
          "arguments": [],
          "message": "Replacing VMware Aria Suite Lifecycle certificates failed.",
          "remediationMessage": "Check if the Jumbo frames between SDDC Manager network and the VMware Aria Suite Lifecycle network are enabled and if the required ports listed at https://ports.esp.vmware.com are open.",
          "causes": [
            {
              "type": "com.vmware.evo.sddc.common.util.command.CommandExecuterException",
              "message": "SSH: Failed to establish SSH session to <VCFOPs-fqdn>"
            },
            {
              "type": "com.jcraft.jsch.JSchException",
              "message": "java.net.NoRouteToHostException: No route to host"
            },
            {
              "type": "java.net.NoRouteToHostException",
              "message": "No route to host"
            }
          ],
          "referenceToken": "XXXX"

Environment

VCF 9.0.1

SDDC Manager  9.0.1

Cause

There is no route from the SDDC manager to VRSLCM VM.

Resolution

  • Check the route between SDDC manager and VCF Operation fleet manager VM, engage customer's network team if required.
  • Check the required port to be open between SDDC manager and VCF Operation fleet manager, specifically port 22 and 443.

          Ports and Protocols.