End user vanity URL in idStore config breaks the self-service console in IDSP
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End user vanity URL in idStore config breaks the self-service console in IDSP

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Article ID: 427611

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Updated On:

Products

Symantec Identity Security Platform - IDSP (formerly VIP Authentication Hub)

Issue/Introduction

Setting a vanity URL in idstore config breaks the self service console, as the /common/ is missing in the URL.

As soon as putting /common/ the URL, the issue is resolved.

End User Vanity URLs (Password Reset, Account Activation, My Apps):

| AVAILABLE VANITY URLS            | SELECTED VANITY URLS |
|----------------------------------+----------------------|
| https://example-auth.example.com |                      |
| https://example-ssp.example.com  |                      |
| https://mngt-example.example.com |                      |


When setting one vanity here, the icons in selfservice console from previous apps are broken.

The new apps the icon are OK.

All links are broken they are missing /common in the URL.

Failing from selfservice console:

https://mngt-example.com/launch/v1/Apps/<value>

When working from admin console:

https://mngt-example.com/common/launch/v1/Apps/<value>

Broken self service:

https://mngt-example.com/common/ui/v1/selfserviceconsole/applications/

  Self-Service Console

  Application Notifications

    You were assigned new apps

    Your IT admin installed new apps on your
    dashboard: [google]

    You were assigned new apps

    Your IT admin installed new apps on your
    dashboard: [IDSP Documentation]

URL missing /common/ :

  https://mngt-example.com/launch/v1/Apps/<value>

  Error 404

  Page Not Found

Resolved once the vanity URL is empty.

Cause

The issue here is the URL being displayed is not the intended URL, this dialog should display "Vanity Issuer URLs" not "Vanity URLs".

The actual values are mistakenly getting the wrong value this is being fixed, and the label will be changed to say "Vanity Issuer URLs" instead of "Vanity URLs".

Resolution

Upgrade IDSP to 4.0.1 when this version is available.