Extending UI Timeout for Smarts NCM

Products

• Network Observability

Issue/Introduction

The Smarts user interface is timing out every 30 minutes, even when the user is actively working within the application. Users require the session timeout to be extended to at least 120 minutes.

Environment

SMARTS 25.4

Resolution

Naviate to the following file.<NCM_INSTALL>/ncmcore/webapps/ncm-webapp/WEB-INF/classes/user-config.properties

Change the following setting. The default is 30 minutes.

com.powerup.configmgr.server.security.login.authentication_cache_timeout=1800

Restart vcmaster