Error creating VNA gateway host model
Article ID: 427441
Updated On:
Products
Issue/Introduction
We would like to integrate a standalone VNA server into our environment.
The VNA server itself is installed, but it cannot be added in OneClick.
Environment
any supported release of Spectrum / VNA
Cause
mismatch or a lack of VNA hostname resolution when used in Spectrum/VNA integration configuration
Resolution
I switched from hostname to IP and now it work.
Additional Information
Jan 30, 2026 11:37:23.056 (https-jsse-nio-443-exec-5) (SDNIntegrationServlet) - getSiteCount() - siteCount : 0
Jan 30, 2026 11:37:23.060 (https-jsse-nio-443-exec-5) (MTYPEREPO) - Unable to start watch on models of type(s) for domain 0xe200000
Jan 30, 2026 11:37:23.061 (https-jsse-nio-443-exec-5) (MTYPEREPO) - Unable to start watch on models of type(s) for domain 0xe400000
....
Jan 30, 2026 11:37:23.062 (https-jsse-nio-443-exec-5) (MTYPEREPO) - Unable to start watch on models of type(s) for domain 0xf400000
Jan 30, 2026 11:37:23.062 (https-jsse-nio-443-exec-5) (MTYPEREPO) - Unable to start watch on models of type(s) for domain 0xf500000
Jan 30, 2026 11:37:23.070 (https-jsse-nio-443-exec-5) (SDNIntegrationServlet) - getSiteCount() - siteCount : 0
Jan 30, 2026 11:37:37.630 (https-jsse-nio-443-exec-9) (SDNIntegrationServlet) - refreshSiteConfig() - VNAGatewayModel : 0xe002d64 started
Jan 30, 2026 11:37:37.635 (https-jsse-nio-443-exec-9) (SDNIntegrationServlet) - isCnVnaType() - vnaUuid : XXX-XXX-XXX-XXX, isCnvna : false
Jan 30, 2026 11:37:37.636 (https-jsse-nio-443-exec-9) (SDNIntegrationServlet) - isCnVnaType() - vnaUuid : XXX-XXX-XXX-XXX, isCnvna : false
Jan 30, 2026 11:37:37.636 (https-jsse-nio-443-exec-9) (SDNIntegrationServlet) - setSiteConfiguration() - sdnSitesMap :
{4294967296=VNA:HOST Self Monitoring Domain,Y.Y.Y.Y,XXX-XXX-XXX-XXX,0, SITE_ID=SITE_NAME,X.X.X.X,XXX-XXX-XXX-XXX,1}
Jan 30, 2026 11:37:37.637 (https-jsse-nio-443-exec-9) (SDNIntegrationServlet) - setSiteConfiguration() - Removed sites :
Jan 30, 2026 11:37:37.637 (https-jsse-nio-443-exec-9) (SDNIntegrationServlet) - setSiteConfiguration() - Added sites :
{4294967296=VNA:HOST Self Monitoring Domain,X.X.X.X,XXX-XXX-XXX-XXX,0, SITE_ID=SITE_NAME,X.X.X.X,XXX-XXX-XXX-XXX,1}
Jan 30, 2026 11:37:37.637 (https-jsse-nio-443-exec-9) (SDNIntegrationServlet) - writeSiteConfigurationFromXml() - SiteConfiguration :
<site-list><site id="4294967296"><site-name>VNA:HOST Self Monitoring Domain</site-name><vna-ip>X.X.X.X</vna-ip><vna-uuid>XXX-XXX-XXX-XXX</vna-uuid><landscape></landscape><secure-domain>None</secure-domain><site-status>Initial</site-status><last-sync-time>--</last-sync-time><site-availability>1</site-availability><user-domain-id>0</user-domain-id></site><site id="SITE_ID"><site-name>SITE_NAME</site-name><vna-ip>X.X.X.X</vna-ip><vna-uuid>YYY-YYY-YYY-YYY</vna-uuid><landscape></landscape><secure-domain>None</secure-domain><site-status>Initial</site-status><last-sync-time>--</last-sync-time><site-availability>1</site-availability><user-domain-id>1</user-domain-id></site></site-list>
Jan 30, 2026 11:37:37.639 (https-jsse-nio-443-exec-9) (SDNIntegrationServlet) - refreshSiteConfig() - VNAGatewayModel : 0xe002d64 ended
Jan 30, 2026 11:37:37.645 (https-jsse-nio-443-exec-9) (SDNIntegrationServlet) - getSiteCount() - siteCount : 0
Jan 30, 2026 11:37:37.656 (https-jsse-nio-443-exec-9) (SDNIntegrationServlet) - getSiteCount() - siteCount : 0
Jan 30, 2026 11:37:47.640 (https-jsse-nio-443-exec-1) (SDNIntegrationServlet) - getSiteCount() - siteCount : 0
Jan 30, 2026 11:37:47.645 (https-jsse-nio-443-exec-1) (MTYPEREPO) - Unable to start watch on models of type(s) for domain 0xe200000
Jan 30, 2026 11:37:47.645 (https-jsse-nio-443-exec-1) (MTYPEREPO) - Unable to start watch on models of type(s) for domain 0xe400000
....
Jan 30, 2026 11:37:47.647 (https-jsse-nio-443-exec-1) (MTYPEREPO) - Unable to start watch on models of type(s) for domain 0xf400000
Jan 30, 2026 11:37:47.647 (https-jsse-nio-443-exec-1) (MTYPEREPO) - Unable to start watch on models of type(s) for domain 0xf500000
Jan 30, 2026 11:37:47.655 (https-jsse-nio-443-exec-1) (SDNIntegrationServlet) - getSiteCount() - siteCount : 0
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